Consult this Best Practices Guide
to help secure rebates for your customers every time. Quality installations are
key to keeping homes comfortable, saving homeowners money, and ensuring a long
life for the system. Some of the installations requirements include:
- Be ductless (units using any type of field-installed
duct system are typically not eligible)
- Employ an inverter-driven outdoor compressor unit and a
variable speed fan or indoor blower
- Use R410A refrigerant
- Provide energy efficiency (minimum HSPF of 9.00 for
single zone ductless systems and 8.00 for multi-zone ductless systems,
please check with your local utility for details*)
- Secure the outdoor unit to a level, stable surface with
- Cover entire line set length with insulation
- Protect outdoor line set with rigid line hide
- Use an insulative sealant for the home shell
- Provide proper slope and termination of condensate
- Take time to educate the homeowner on proper settings,
cleaning and maintenance of their new DHP system. This
Homeowners Maintenance Guide is a useful leave-behind resource for the homeowner.
Multi-zone systems are allowed, and
additional indoor units may be installed in secondary living areas such as
bedrooms and offices. See if your
incentives for ducted mini-splits or central ducted units.
Some utilities participate in the
Bonneville Power Administration's (BPA) ductless heat pump program. Download BPA's Qualified Products List (link downloads Microsoft Excel document) for more information about eligible products.
- Attend a NW Ductless Heat Pump Project Installer Orientation training. You can register for on-demand trainings here.
- Supply contractor license number
- Provide evidence of DHP manufacturer training
- Keep your contact information up-to-date with the Program
- Maintain at least one oriented installer on your staff (all staff are encouraged to become oriented)
- Complete manufacturer training for each brand you install
- Ensure homeowner eligibility with electric utility programs
- Install qualified equipment (link downloads Microsoft Excel document)
- Submit complete and accurate utility rebate paperwork
- Follow your local utility requirements
- Follow local building codes
- Follow Best Practices
Some utilities have their own installer requirements and preferred installer networks. Please check with utilities in your area to confirm details.
*Some utilities may require a minimum HSPF requirement or particular product for ductless system rebates. Please check with your local utility for details and review BPA's Qualified Products List (link downloads Microsoft Excel document).
**Non-compliance with Project requirements and/or failed QA inspections may result in suspension or permanent removal from participation in the Project.