Master Installer Program |
1017 Neea Dhp 938214 Master Installer Icon R1F Web

Master Installer Program

The Project website features Master Installers who can show proof of advanced install experience, customer support and education. Follow the steps below to become a Master Installer. Are you already a Master Installer? Request a Master Installer logo here.

Master Installer Benefits

Demonstrate your experience with ductless technology, commitment to quality, and excellent customer service by becoming a Master Installer. The Master Installer Program provides the following to your business:

  • An opportunity to differentiate yourself as an experienced and knowledgeable professional
  • A highlighted listing on the Installer Finder
  • Use of Master Installer logo on your website and business collateral

Become a Master Installer

To qualify for the Master Installer Program, all installers at your company must have completed a minimum of 25 total installations (including at least 15 utility-rebated installations) in the last three years.

The Project verifies that all Master Installer Program enrollment requirements are met, including installation data, testimonials, photos and attendance at both the Orientation and the Installation Best Practices webinars. Once all requirements are verified, we will send an email confirmation welcoming you to the Master Installer Program.

Maintain Master Installer Status


  • All installers at your company must uphold Master Installer requirements
  • One QA inspection resulting in deviation or failure may result in immediate removal from the Master Installer Program
  • An installer may be removed at any time from the Master Installer Program at the discretion of the Project and/or utility partners

Please submit forms and installation activity to:

NW Ductless Heat Pump Project


If you have questions, please call 503.467.2159

Please contact us for more information.