Master Installer Benefits
Demonstrate your experience with ductless technology, commitment to quality, and excellent customer service by becoming a Master Installer. The Master Installer Program provides the following to your business:
- An opportunity to differentiate yourself as an experienced and knowledgeable professional
- A highlighted listing on the GoingDuctless.com Installer Finder
- Use of Master Installer logo on your website and business collateral
Become a Master Installer
To qualify for the Master Installer Program, a candidate must meet the following criteria:
- Complete the Installer Orientation course and be a certified NW Ductless Heat Pump Project Oriented Installer
- All installers at your company must have completed a minimum of 25 total installations (including at least 15 utility-rebated installations) in the last three years
- Submit the Master Installer online coursework
- Sign the Master Installer Agreement
- Record and submit your installation activity on the Project-provided template
- Submit one homeowner testimonial from a utility-rebated installation
- Submit photo documentation of two utility-rebated installations illustrating technical compliance with Master Installer Program best practices
NOTE: We no longer accept assignments submitted through email. Assignments must be submitted through our training portal.
Maintain Master Installer Status
- Continue to meet all installer requirements
- Must install a minimum of five ductless systems per year
- Submit annual proof of eligibility electronically using the training portal.
- All installers at your company must uphold Master Installer requirements
- One QA inspection resulting in deviation or failure may result in immediate removal from the Master Installer Program
- An installer may be removed at any time from the Master Installer Program at the discretion of the Project and/or utility partners
On April 1, 2022, the NW Ductless Heat Pump Project and GoingDuctless.com website, including the Find-an-Installer page, will retire.
Homeowners: Visit your local utility website or ComfortReadyHome.com/homeowners to access resources and discover energy-efficient home upgrades, find local contractors, and take advantage of utility incentives.
Contractors: Contact your local electric utilities and visit BetterBuiltNW.com/resources or ComfortReadyHome.com/contractors for ductless heat pump resources. You can direct your customers to their local electrical utility for resources and available incentives.